ingram micro juniper networks
Ingram Micro Technical Support's
Juniper Networks Resource Guide

www.ingram-juniper.net
virtual lab

The "Ingram-Juniper Virtual Lab" is the result of a joint effort between Ingram Micro and Juniper Networks to host a variety of Juniper equipment on the Internet. Qualifying Resellers may log in to the lab to configure, test and evaluate Juniper equipment in an effort to grow their technical competence and expertise. Ingram Micro's team of technical presales engineers may leverage this lab while on calls with Resellers to demonstrate the features and benefits of the equipment to their clients, and to help them provide the necessary proof of concept to close deals. If you feel the Ingram-Juniper Virtual Lab is something you can leverage to create more sales of Juniper Networks products through Ingram Micro, e-mail juniper.virtual.lab@ingrammicro.com to request access, today!

CLICK HERE to access the Juniper Networks Event Calendar and register for the next Ingram-Juniper Virtual Lab Webinar!
EX-series Switches
switches
Home EX2200 Datasheet EX2500 datasheetEX3200 datasheet EX4200 datasheet EX4500 datasheetEX8208 datasheet EX8216 datasheetEX8200 line cards Partner Tools / EX login Limited Lifetime Warranty FAQ login
 
SRX-series Services Gateway
SRX
Home SRX5000 series datasheet SRX3000 series datasheet SRX for the Branch Office Partner Tools / SRX login Comparison Chart Migration Tools login
 
Intrusion Prevention
intrusion prevention
HomeDatasheetPartner Tools / IDP loginISG series with IDP IDP vs. Deep Inspection login Comparison Chart
 
Wireless
cx111
Wireless Home CX111 Cellular Bridge AX411 Wireless LAN Access Point Partner Tools / Wireless login
 
AAA & 802.1x
SBR Home Odyssey Access Client Home Partner Tools / AAA, OAC, SBR login
 
STRM
STRM
Home Datasheet Partner Tools / STRM login
 
Resources
Warranty Price list login Promotions login End of Sale Products Service & Support / JTAC login Technical Documentation Trade-in Info Migration Tools login J-Care JUNOS software Solution Builder login
 
Junos Pulse
pulse
Home Apple iPhone/iPad App Android App Windows 32-bit Installer Windows 64-bit Installer Junos Pulse Mobile Security Suite
 
Firewall / VPN
ssg & firewall / ipsec vpn
HomePartner Tools / Firewall login Partner Tools / NSM loginComparison Chart Software documentation Hardware documentation Unified Threat Management (UTM) IDP vs. Deep Inspection loginNetwork & Security Manager (NSM) NSMXpress, NSM3000 ScreenOS Documentation
 
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SSL VPN
ssl vpn
Home Partner Tools / SSL VPN loginFamily Overview Comparison Chart Product datasheets High Availability Clustering I.C.E. | In Case of Emergency Instant Virtual Systems Secure Meeting Option Secure Access to the Virtual DataCenter
 
Application Acceleration
application acceleration
HomeDatasheets Partner Tools / WX/WXC loginWX series home WXC series home WX Series Design Guide login WX Central Management
 
J-series Routers
j-series routers
HomePartner Tools / J-Series login Family Overview J2320/J2350/J4350/6350 datasheet PIM Compatibility MatrixPIM: 2-port Channelized T1/E1 PIMs: Universal Ethernet PIM: 2-port G.SHDSL PIM: 4-port ISDN BRIPIM: 1-port ADSL/ADSL2/ADSL2+ PIM: ISM200 (WXC module)
 
M-series Routers
m-series routers m-series routers
HomePartner Tools / M-Series login Ordering Wizard loginM7i & M10i datasheet PIC Compatibility Matrix Pic: Ethernet Services (IQ2) PIC: Sonet / SDH
 
Unified Access Control
unified access control
HomeDatasheet Partner Tools / UAC login
 
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Ingram-Juniper Webcasts/Events

WEBCASTS - Virtual Lab Tours
Search Ingram at this link for previous webcasts. login
PARTNER INFO / EVENTS
Partner Calendar J-Partner Cheat Sheet Reseller Overview Top 10 Reasons to Partner with Juniper
 
The Juniper Networks J-Partner Program

Juniper Networks invites you to become an authorized J-Partner reseller. To apply, you must meet certain criteria and then complete the application process. Don't wait, become a J-Partner Reseller now! The application is simple...the benefits are substantial!

J-Partner Program Overview


 
Partner Resources

Integration Services - Integration Services is an Ingram Micro service in which we assemble and configure Juniper Networks hardware and software according to end-user specifications, prior to shipping the units from our warehouse.

Juniper Power Play Book - The Power Playbook is the comprehensive guide to everything Juniper. It is a tell-all resource that provides insight on how channel partners can maximize their business relationships with Ingram Micro and Juniper, and in turn, establish profitable practices around high-performance Juniper Networks solutions.

 
J-Care Support Services Renewal Process

All Partners are eligible to participate in the renewal process to assist Juniper Networks in the contract renewal process. The Juniper Networks Contracts Renewal team will coordinate with the Partner and end-user to develop a quote and ensure all existing products are covered. Juniper Networks will facilitate the purchase order process between the Partner and the end-user, leveraging Ingram Micro's Licensing Desk to place the order. Juniper Networks will issue the renewal contract for the end-user and will register all their serial numbers in the contract system.

Renewal Process:
Partners in search of contract renewals for Juniper solutions should gather the end-user's contact information, the serial numbers of the equipment to renew, and the expiration dates of existing contracts (if possible), then contact:

Juniper's Renewals Department
renewals@juniper-service.net
phone (415) 901-4431
fax (415) 901-6028


Once Juniper Networks creates the contract quote number, the Partner may call Ingram Micro's Licensing desk to get pricing or place the order:

Ingram Micro's Licensing Department
juniper-licensing@ingrammicro.com
(800) 456-6783 - ext. 76441
fax (716) 616-1320

Reinstatement Policy
Juniper may require a product inspection (or a reinstatement fee) before placing the equipment under a new support services contract. This is only necessary when the standard warranty has ended, a previously-purchased contract has expired, or there has been a transfer of product ownership. The inspection and reinstatement fee is non-refundable and does not apply to the purchase of the support services contract.

 
ingram micro juniper networks
Ingram Micro's
Juniper Networks Resource Guide
Ingram Micro Technical Support
(800) 445-5066 ext. 24047
Updated April 2011 by Robert Young